Powerschool Admin - Error in Enrollment Summary Counts

Updated 10/10/19

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Summary of Page

This page is intended to explain how to located and fix any Enrollment Summary errors that show up.  The Enrollment Summary page on Powerschool is located on the Start Page on the left hand side.  The Enrollment Summary page shows a breakdown of Enrollments by Grade Level and by Ethnicity.  The common Error that shows up on this page is that the counts don't match the actual Grade Level counts at the school.  This error is due to transferring out a student with the wrong Entry or Exit date. The most common error is that the Exit date is set to the end of the school year as opposed to the last day the student was enrolled at school.  To fix this error you are going to want to perform the following: 

1. Log in to Powerschool Admin Portal
2. Click on Enrollment Summary on the left hand side
3. On the Enrollment Summary page verify the numbers under the "Total in Grade" column
4. If there is a number that does not match your current student count then click on the middle number
5. You will get a pop up screen that shows you the name of students in the grade
6. Verify that all student names are active
7. If you find a student name that is no longer at the school click on the name
8. You will automatically be taken to the Transfer Information student page. 
9. Look under the Previous Enrollments section.  What you are looking for is any overlapping enrollments or error in dates
   • Dates under Previous Enrollments should NOT Overlap
   • The Entry Date must be before the Exit Date
   • Previous Enrollments must not overlap Current Enrollment
10. If you locate a data that is wrong, click on the Entry Date link
11. The Edit Enrollment page should load
12. Modify the Entry Date or Exit Date to align with the student's last day at school.  Exit Date cannot be listed before the Entry Date
13. Click Submit

NOTE: On the above example notice that under previous enrollments there is a record with an entry date listed as 08/21/2019 but their exit date is listed as 07/01/2020.  The exit date is extended until next year.  Even though the student was transferred out the Enrollment Summary page will still show. 

Once you have made these changes, double check that the Enrollment Summary errors have cleared.  If there are more errors to need to be fixed repeat steps 4 through 13 to fix those errors.